FAQ

When integrating Bruadar ChicGlo beauty wand into your skincare regimen, you'll experience a range of cosmetic benefits. This powerful yet gentle tool is designed to smooth fine lines, fade blemishes, reduce puffiness, and leave you with a radiant glow.

After incorporating Bruadar ChicGlo into your routine as directed, most users notice smoother skin, diminished dark circles, reduced blemishes, and an overall improvement in skin texture. Within a few weeks of regular use, expect to see a visibly refreshed and rejuvenated complexion, with a radiant glow. With continued use, you can achieve and maintain beautifully glowing skin.

Please note that individual results may vary. We offer a 30-day trial period with every purchase. If you're not satisfied with your results, you can return your Bruadar ChicGlo wand for a full refund, with free shipping both ways (for U.S. customers).

To clean ChicGlo, DO NOT immerse the surface device in water. Instead, use a clean cloth or wet wipes to gently wipe the device's surface.

ChicGlo uses USB charging with the charging port located at the bottom of the wand. Charge it for 2 hours using a 5V adapter or a computer USB port.

No, your Bruadar ChicGlo cannot get wet and it cannot be exposed to water or brought into the shower or bath.

No. ChicGlo shouldn't be used on certain areas:

• Breast and chest
• Larynx/Throat
• Groin area
• Eyelids
• Under brow bone

• People under the age of 18
• Pregnant Women
• People subject to seizures
• People with cancer/tumors
• People with a cardiac pacemaker
• People with implanted defibrillators/stimulators
• People with electronic implanted devices

1. For cosmetic use only: Bruadar ChicGlo Beauty Wand is intended for cosmetic purposes and should only be used by individuals in good health.
2. Caution for epilepsy: If you have suspected or diagnosed epilepsy, exercise caution when using the device. Consult with your healthcare provider before use.
3. Skin irritation: Discontinue use if you experience skin irritation or hypersensitivity due to electrical stimulation or the use of topical skincare products. Consult with a healthcare professional if irritation persists.
4. Recent surgical procedures: Consult with your physician before using the device if you have undergone a recent surgical procedure.
5. Facial and neck use: Bruadar ChicGlo Beauty Wand is designed for cosmetic use on the face and neck only. Avoid using on other parts of the body.

Yes! We offer free domestic expedited 2-3 day shipping on orders over $30 anywhere within the United States. For orders below this amount, a flat shipping rate of just $10 applies.

We usually ship Monday through Friday, excluding holidays. Most orders are shipped within 1-2 days, but we aim to ship orders within 1 business day.

Yes, we do ship internationally. The shipping fee may vary depending on your location.

All returns must be initiated within 30 days of receiving your order. Returns must be shipped back and in transit to our warehouse within 14 days of the return request confirmation in order to process a refund. Please note that refunds are processed after your return has been received. Once your returned order is received and processed, you can expect a refund within 5 to 10 business days to your original method of payment.

The returned items must be in working condition with no wear and tear. Topicals are eligible for physical return if they are unopened and in their original packaging. Items marked as final sale are not eligible for returns or refunds.

We can only process returns for products sold on the Bruadar website. For international orders: Orders with unpaid customs fees are not eligible for return. Additionally, we cannot provide free return labels for international clients. International return shipping fees are not covered by Bruadar.

Please check our return/refund/exchange policy here.

Yes, we offer a warranty for all our products to ensure your satisfaction and peace of mind. Our devices come with a 1-year limited warranty from the date of your original purchase. If your device experiences any issues due to a manufacturer's defect, we will replace it free of charge.

Please note that our warranty does not cover devices damaged by accident, misuse, abuse, or alteration, nor does it cover use with unauthorized accessories or use other than as instructed. Additionally, connecting to incorrect current and voltage is not covered by the warranty.

To avail of the warranty, you'll need to provide proof of purchase, such as a retail store receipt or your order number from our website. Warranty replacements are processed after we receive the defective items.

Please remember that our warranty only extends to products purchased from authorized retailers or resellers. Warranty replacements are processed after returned defective items are received, when applicable.

For more information on our warranty policy, please refer to our website or contact our customer service team.